Genossenschaft
Migros Basel
HR process digitalisation · Microsoft 365
“SoftForge helped us digitalise precisely those HR processes that our HR system does not cover. Personnel changes, onboarding and offboarding now run fully digitally — with clear handovers between HR and payroll and without media breaks.”
Customer & project
The Migros cooperative for the Basel, Jura and Solothurn regions
The customer
Genossenschaft Migros Basel
Genossenschaft Migros Basel (GMBS) is one of Switzerland’s ten Migros cooperatives and serves the regions of Basel-Stadt, Basel-Landschaft, Jura and parts of the canton of Solothurn. With a system landscape that had grown over time — SAP, Umantis, D3, Ofork — GMBS faced the challenge of digitalising its HR processes without an additional HR suite.
The project
End-to-end HR processes on Microsoft 365
SoftForge digitalised precisely those HR processes that the existing HR system does not cover: personnel changes, onboarding and offboarding. The solution was built with Power Apps, Power Automate and SharePoint Online — rolled out step by step and connected to SAP, Umantis, D3 and Ofork through clean interfaces, without introducing an additional HR suite.
Details
What has changed for GMBS
✕ Initial situation
Paper forms, email chains and SharePoint 2013
HR processes relied on paper checklists, local forms and manual email coordination between HR, line managers and payroll. Without clear handovers and a transparent status, requests were left pending. At the same time, the long-standing SharePoint 2013 platform was reaching the end of its life cycle.
✓ Solution
An end-to-end HR platform on Microsoft 365
SoftForge created a coherent set of Power Apps forms, Power Automate workflows and SharePoint Online data models — including automatic PDF generation for archiving in D3. Clean interfaces to SAP, Umantis, D3 and Ofork connect the solution to the existing system landscape without introducing an additional HR suite.
Customer benefits
From fragmented processes to a digital HR platform
Introduced step by step, the solution connects all relevant systems and makes manual media breaks a thing of the past — for HR, payroll and line managers alike.
- Line managers submit requests in just a few minutes — with dynamic forms that only show the fields relevant to the case
- HR and payroll work on the same digital case, with automatic status tracking and reminder emails for open requests
- New employees benefit from a complete, structured onboarding — nothing gets forgotten
- Master data comes straight from SAP — no more manual updating of cost centres and job functions
- Contract and exit documents are generated automatically and archived in D3 in an audit-proof manner
Your project
Facing similar challenges?
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